Although vinyl windows have become the standard for other countries for over 50 years, vinyl is new to New Zealand. There are bound to be some questions for anything that is new. Below are some common ones. If you have more, feel free to contact us to discuss how vinyl can be right for you.

 


Will vinyl break down in the harsh NZ sun?

NIWA (New Zealand National Institute of Water and Atmospheric Research) and the Window Association of New Zealand (WANZ) require that all uPVC (vinyl) products in New Zealand have a minimum level of 8 parts per hundred resin, (8phr) Titanium Dioxide acting as a sunscreen to protect it from the damaging UV light.

Our vinyl windows have a level of 10 parts per hundred resin, (10phr) Titanium Dioxide (TiO2) and meet New Zealand requirements.

 


Are there any differences to installing vinyl windows?

Vinyl windows come in two different configurations, a block style which installs inside the framing of the window and is similar to most NZ windows, and a fin style that has an installation fin built into the frame perimeter. A fin window will install only from the outside (without the exterior siding) and fits into the window opening. The fin is then fastened to the timber framing opening.  Fin style is easier to install in new installations, and block style is easier in existing installations (remodels).

Vinyl windows also don't come with the wood trim attached that covers the inside of the window frame. This is commonly covered after installation with gib, or wood after the window is installed. Remember that vinyl windows don't sweat (exhibit condensation) like aluminium windows so gib with paint will last because it won't get wet.

 


Do all vinyl windows come with screens?

Not all vinyl manufacturers include screens. All of the windows and patio doors that we supply come with integrated screens.

 


There is a lot of information about windows. Do you also offer entry doors, sliding patio doors?

We also offer a range of security entry doors, as well as sliding patio doors. Entry doors are solid core doors clad in either steel or fiberglass. Sliding doors are offered in vinyl or fiberglass.

 


How do I replace a window if it breaks in NZ?

The glass in our windows is secured by fasteners behind the window trim. Simply remove the window trim on the outside of the window and replace with dual paned glass sourced locally, replace the fasteners, and trim. If you would like to replace your glass with similar glass, remember to ask for low-e coatings and argon fill because these are definitely upgrades in New Zealand.

 


Can you help getting windows approved by the council?

Sure. We have tons of technical specifications, information, and our windows and doors have even been Hallmark Certified. If your councils need any further information, we will be happy to provide it. Our windows and doors have already been accepted by a number of councils, which makes it much easier to accept the same brand of windows again.

 


Are there disadvantages to using Vinyl?

Vinyl frames are more flexible and therefore aren't recommended in very large sizes (>2.2m) or in high-rise buildings without adding additional support. For very large windows, we offer a range of fiberglass windows that will allow the larger sizes. Fiberglass is even more insulating than vinyl, and still have integrated screens for all window styles.

 


How do I find out more, or get a quote?

Simply contact us. We are responsive via e-mail or phone. It is easier to provide window schedules and quotes via e-mail, but we are always open to questions by phone. Though we screen our windows, we don't screen our calls.

 


Once I place an order, what happens next?

All windows will be manufactured to your specific dimensions. It takes about 10 days to manufacture windows, entry doors, and sliding doors for an entire house. From there, they will be crated and shipped to New Zealand. The shipping process can take up to 4 weeks depending on customs. The crates of windows will then be delivered to the installation address. The whole process usually takes 4 - 6 weeks.